Introduction

The Nairobi real estate market continues to expand rapidly, attracting investors, developers, and homeowners seeking stable and rewarding returns. However, the journey from property ownership to profitability is not always smooth.

At Realty Plus, we understand that successful property management isn’t just about collecting rent – it’s maintaining value, ensuring tenant satisfaction, and providing owners with a peace of mind.

Before exploring professional management in detail, let’s look at the key challenges facing property owners and landlords in Nairobi today

Common Challenges in Property Management

Despite the city’s vibrant growth, property management in Nairobi presents several challenges:

•Late rent payments and arrears disrupting cash flow.

•Unreliable or poorly screened tenants leading to defaults or property damage.

•Maintenance delays that lowers property value.

•Frequent tenant turnover resulting in lost income.

•Legal and regulatory complexities under Kenya’s tenancy laws.

•Limited time and oversight for landlords managing multiple units.

These issues can affect profitability and tenancy satisfaction if not addressed proactively.

What is Property Management

Property management involves the day-to-day oversight and operations of real estate assets. It covers:

•Tenant sourcing and screening

•Rent collection

•Repairs and maintenance

•Compliance and record keeping

•Reporting and communication with owners

The goal is to preserve property value, ensure tenant satisfaction, and deliver consistent returns.

Tenant Screening and Placement

We understand that the right tenant is key to a successful investment. Our screening process includes background verification, financial and employment checks, rental history evaluation, compliance with data protection and tenancy laws.

By placing responsible tenants, we reduce defaults, minimize disputes, and maintain a steady income flow for landlords.

Comprehensive Property Management Services

Residential Property Management

End-to-end management of apartments, gated estates, and single homes – from tenant onboarding to rent collection and maintenance.

Commercial & Office Space Management

Management of office blocks and retails units to ensure maximum occupancy, reliable utilities, and seamless operations

Facilities Management

It’s coordinating essential services like cleaning, security, landscaping, and repair works – keeping your property in excellent condition.

Rent Collection and Accounting

Use of digital tools to streamline rent collection and provide landlords with transparent financial reports real time.

Tenant Retention and Relationship Management

We build lasting relationships through professionalism, open communication, and quick response to maintenance requests.

Technology in Modern Property Management

This is leveraging digital innovations to deliver smarter management; automated rent collection, cloud-based accounting and owner reports, digital marketing for faster tenant placement, tenant self-service platforms for requests and feedback

Technology ensures transparency, convenience, and efficiency at every stage.

How Realty Plus Can Help

At Realty Plus, we are dedicated to solving these challenges through professional, transparent, and technology–driven property management.

Here is how we make a difference:

1. Consistent and Timely Rent Collection

Our automated rent systems and digital reminder help reduce delays, while landlords receive prompt payments and clear financial statements.

• Expert Tenant Screening

We carefully vet every tenant using background, credit, previous landlords, and employment checks – ensuring only qualified, trustworthy occupants occupy your property.

• Proactive Maintenance

We manage both routine and emergency repairs through vetted service providers – both in the units and common areas, preventing small issues from turning into costly problems.

• Transparent Reporting

Owners enjoy access to accurate monthly statements, expense breakdown through both physical and online meetings which we give records on, accounts review, maintenance report and HR & Admin report, this ensures fully visibility of your investment’s performance.

• Legal and Regulatory

At Realty plus, we go beyond rent collection and maintenance – we ensure every property under our management meets all legal, regulatory, and insurance obligations required in Kenya.

We help property owners secure comprehensive insurance policies that protect against fire, theft, vandalism, and unforeseen risks.

We also push for WIBA (Work Injury Benefits Act), this protects both employers and employees in case of work-related injuries or accidents.

Perils and Liability Protection, we advise on and facilitate cover for common perils such floods, storms, and natural disasters, ensuring that both the building structure and occupant’s safety are prioritized.

• Strong Tenant Relations

Our team maintains open, professional communication with tenants – addressing concerns quickly and ensuring positive experiences that lead to renewals. We also follow up with the clients once they move in to ensure that they are comfortable and enjoying their tenancy.

• Compliance and Record Keeping

We maintain meticulous records and ensure full compliance with Kenya’s real estate regulations.

Our team keeps accurate documentation for: Lease agreements and renewals, tenant identification and screening records, rent receipts, deposit registers, and expense reports, maintenance logs and service provider contracts, insurance policies, WIBA, and statutory compliance documents.

• End- to- End Management

From marketing vacant units to handling inspections and renewals, we manage the entire process – so you enjoy hassle-free ownership and peace of mind.

Conclusion

Property management in Nairobi requires expertise, systems, and people who care about your investment as much as you do.

At Realty Plus Limited, we go beyond basic management – we build value, enhance trust, and create sustainable growth for our clients.

Let’s us handle the day-to-day operations while you enjoy peace of mind and consistent returns.

Realty Plus Limited – Your Trusted Property Partner in Nairobi